Support

NESS Technology Solutions Hosting

• Support 24/7/365 Service Hours - Round the Clock
• Live service USA: 06:00 - 21:00 ESTime
• 9 separate phone lines are available with roll over capability
• After 21:00 ESTime, all calls are routed through an automated voicemail system that pages a Technical Support Analyst and all calls are returned within 30 minutes.
• All e-mails (support@neform.com) are answered within 60 minutes
• International Language with Interpreter service available if required
• Password resets are automated through user’s email account